Refund policy

Return & Refund Policy

At Nourulhuda.shop, we value your trust and aim to ensure a smooth shopping experience. Please read our return and refund policy carefully.

Returns

We accept returns within 7 days of delivery.

Items must be unused, unwashed, and in original condition with all tags and packaging intact.

Products showing signs of use, damage, or alteration will not be eligible for return.

Non-Returnable Items

Products bought on sale or discount

Customized or made-to-order items

Innerwear, accessories, or items marked as non-returnable

Refunds

Once your return is received and inspected, we will notify you of approval or rejection.

Approved refunds will be processed within 5–7 business days.

Refunds will be issued to the original payment method or as store credit, depending on the case.

Shipping charges are non-refundable.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item:

Share clear photos/videos of the product and packaging for verification

Return Shipping

Customers are responsible for return shipping costs unless the product is defective or incorrect.

We recommend using a trackable courier service.

For return or refund requests, reach out to us via:

Email: contactnour@gmail.com

WhatsApp: +91 97783 70131

Instagram: @nour.in_

We’re always happy to help 💛

Thank you for shopping with Nourulhuda.shop!

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